FAQ
Replacement Patio Slings | Frequently
Asked Questions
Do you provide fabric samples?
Yes, we provide free fabric samples, please call or email us to place an order for samples.
Can I order Replacement Slings by measurements?
Yes, we do all of our sling orders by custom measurements, this way there is no chance of ordering slings for the wrong furniture brand/product.
What if my slings do not fit right when I receive them?
We will adjust your slings free if they for some reason do not fit right, even though this is rare it still happens, and we are here to please every customer!
Can I just send in my old sling for a replacement?
No, we take orders by measurements only. This is due to the fact that all slings wear over time and measurements need to be taken of the chair frame itself to ensure a perfect fit!
Seasonal Shipping Estimates?
Shipping times average 4 weeks but vary during busy/off season– **ALL LEAD TIMES SUBJECT TO CHANGE!
Need to change or cancel an order?
To change or cancel an order please call 866-278-6708 or email [email protected]
Return Policy
Patio furniture slings are a made-to-order product. Although it is rare that your slings do not fit, we do FREE adjustments to make sure everything fits perfect.
If Patio Sling Site is as fault (e.g. wrong fabric color or dimensions) then refunds or exchanges are accepted within 15 days.
Rest assured, we have been making patio slings since the mid-1970’s, you will love your product and your chairs will look and feel brand new again!
